Can I personalise a print?
Absolutely! I do offer some personalised prints but I'm happy to personalise any print, just drop me a message to discuss your requirements.
Can I change the colours on a print?
All Prints can be customised to suit your colour scheme. Please just drop me a note when you are checking out. If you have a specific colour or shade in mind, please email a swatch to me at firstname.lastname@example.org quoting your order number.
What size prints do you offer?
Most prints are available in any size up to A3 but my standard sizes are - A4 and A5.
Do you ship worldwide?
How much does shipping cost?
Shipping is a flat rate of £1.50 UK, £5 worldwide - 1st class Royal Mail.
How long will it take to receive my print?
I aim to ship your print in 3-5 working days unless it’s a custom or personalised order. If you need it sooner or for a particular date, please email me at email@example.com.
What card stock do you use?
All prints are printed onto high quality, bright white, FSC 300gsm conqueror card, sourced locally.
How will I receive my print?
All prints will be wrapped carefully in tissue paper and packed into a hardboard envelope. My packaging is sourced in the UK and full recyclable.
What if I'm unhappy with my print?/ My print is damaged
Hopefully you will be happy with your print and it will arrive in perfect condition. In the event that this does not happen, please email me at firstname.lastname@example.org and I shall do my best to put things right.
Do you offer refunds?
I offer a full refund for all non personalised prints within 30 days. Buyer is responsible for return postage.
Unfortunately once I have started work on a personalised or bespoke print, I am unable to offer a refund. It is also the buyers responsibility to double check all names and dates are correct and that all words are spelt correctly. I am only responsible for my own mistakes.